Our Services

---

By the end of thew workshop, delegates will be able to:

• Communicate more clearly, confidently, and effectively.
• Listen and ask insightful questions and utilise the power of questions.
• Use the Siara 5 step communication model.
• Use techniques to build better rapport with others.
• Combine voice tone and non-verbal communication with appropriate language that engages others.

Negotiating is a part of everyday life – it is a key work and life skill. We negotiate in our work, with our friends, and even our family members. So, to a large extent then, the degree of success in our life and career can depend on our skills as a negotiator.

In this two-day class, delegates will learn what negotiation is and how to get the most from their personal negotiations. Delegates will discover their personality style and how to negotiate effectively with other personality styles. Delegates will also explore four strategies for negotiating, and how to apply the four-step process for successfully negotiating with other parties.

Conflict in the workplace just seems to be a fact of life. Learning how to deal with conflict — rather than avoiding it — is crucial. When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen relationships and improve productivity.

This two-day conflict resolution training program will teach delegates how to more confidently deal with workplace conflict situations.

Delegates will discover how conflict situations can be turned around into opportunities, understand their personal choice of handling conflict, explore, and practice a conflict resolution process to more successfully handle workplace conflict.

Assertiveness is the quality of being self-assured and confident without being aggressive. In today’s competitive workplace effective communication is the key to successful day to day interaction and career growth.

Communicating assertively can mean the difference between having fulfilling relationships with significant people in our lives or feeling manipulated or getting into conflicts.

This engaging one day workshop helps develop skills and strategies for assertiveness not only in the workplace but also in day-to-day life.  Delegates will understand what assertiveness entails and how to express themselves with confidence without having to resort to passive, aggressive or manipulative behaviour.

Stress is a term used to describe the physical and/or emotional response to the demands and pressures that modern life bestows upon us from time to time.  In fact, almost 60% of us report that we feel more stressed than we did five years ago.

Stress can have a positive effect, driving us on, helping us grow and develop; however, beyond a certain level, stress can have a detrimental impact on our physical and mental health.

This one day will help delegates identify the cases and effects of stress and lead them in developing the skills required to manage stresses in their own life, be it either personal or professional.

Effective communication skills are critical in the business arena and although verbal communication plays a large part in this, a significant proportion of our messages come from our non-verbal communication.

It is well known that body language is an important, influential aspect of communication and understanding how it works is essential in the development of personal communication and effectiveness.

This one-day interactive workshop will focus on the power of body language and how it can be used to provide the business edge by ensuring that body language is always in sync with the message being conveyed.

Even the most experienced professionals can lack effective presentation skills. They fail to prepare, are fearful in front of people, have poorly organised thoughts, and lack the confidence to engage and persuade an inattentive audience.

The workshop will focus on the mastery required to deliver an effective, engaging and stimulating presentation.  Using combined training methods, delegates are taught how use and apply essential theoretical concepts in an effective and practical manner.

Delegates will come prepared to the workshop with two presentations (one non-business related and one business related) – Siara will provide full pre-course instructions prior to delegates attending the course.

Each delegate presentation will be videoed during the workshop and an electronic file of the presentation will be provided to the delegates at the end of the workshop.

The essence of continual improvement is the ability to solve problems effectively. Having good strong problem-solving skills can make a huge difference to your life and career. Everybody can benefit from having good problem-solving skills as we all encounter problems on a daily basis; some of these problems are obviously more severe or complex than others.

This highly practical two-day workshop provides all the tools and techniques required to solve simple and complex problems effectively and efficiently. The techniques explored on this workshop can be used by individuals working on problems alone, or in a group setting where there is a need to work collaboratively using a systematic approach.

One thing is for sure, we live in a fast-paced world. If time isn't managed effectively, we’ll have a hard time managing anything else. Efficient time management is the key to getting the most out of your day. With too much to do and not enough time to do it in, is a common problem many people face in the workplace.

This engaging and high-energy one day workshop will take you through the fundamentals of time management using proven methods to be more productive and effective, achieve a work-life balance, overcome procrastination, eliminate time wasters and much more.

Influencing is a necessary skill for anyone in business. The ability to bring others to your way of thinking without coercion is a vital skill in business. Influencing skills are becoming increasingly important where organisational structures are flatter, and individuals are required to work in project teams with no direct lines of authority.

This one-day interactive workshop will equip delegates with the skills necessary to influence others. This workshop has been developed to appeal to a wide audience and will help delegates identify the methods used to effectively influence and equip them with an in-depth knowledge of how to increase their influencing ability.

Human smoothie provides the magic formula to adapt and connect with those around you – the ultimate map to achieving success and happiness at work and at home. This workshop uses the psychological springboard provided by the work of the Swiss psychologist Carl Jung.

Enhance your communication, personal effectiveness, and teamwork skills in this one-day workshop in a fresh and fruity way that is easy to remember and even easier to implement. In a fun and simple way, delegates will understand their natural preferences and learn about their strengths weaknesses and how to improve their working relationships. It is a tool for discovery, growth, and self-development.

Positive thinking is a mental and emotional attitude that focusses on the bright side of life and expects positive results. To use it in life, one needs to be more than just aware of its existence, one has to adopt the attitude of positive thinking in everything they do.

This one-day workshop will help delegates tap into the latent ability of their minds. Everyone has the capability required to achieve the outcomes they deserve in life, the only restriction being their self-imposed conditioning and belief system. Delegates will feel revitalised and realise that they have the power to achieve their goals and ambitions.

Becoming a new manager can be a daunting task associated with its own unique set of challenges. As a manager you are responsible for your own productivity and that of your staff.

This workshop is designed for those who have moved into the management role recently or those wishing to 'polish up' on their management skills.

In this three-day workshop, delegates will learn proven management techniques that can be put into action immediately. This workshop will build the confidence and the skill set required and expected from newly appointed first line managers. Delegates will learn how to establish goals and expectations, conduct performance appraisals, provide feedback, address general management issues, and motivate staff.

Managing virtual teams has become a hot topic over the last few years. People are now much more likely to work from home, their car, at alternative locations or even on the other side of the world, which means managers might rarely see them.

Consequently, managers that are asked to lead these virtual teams not only face the usual leadership dilemmas, but they also have to be able to adapt to these challenges in an environment where the rules have changed.

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organisational and personal performance. This one-day workshop will provide such skills.

Coaching is a key element of team development. Its widely accepted that coaching is one of the keys to improving individual and organisational performance.

However relatively few managers fully understand how to use coaching most powerfully within their role. This workshop aims to address this and is designed specifically for individuals new to the management role or those wishing to brush up on their coaching skills.

This one-day workshop, delegates will learn the core techniques of coaching. Delegates will learn how to plan, prepare, and implement a coaching programme and also evaluate it success. By developing their coaching skills, delegates will be able to develop individuals and teams thereby raising confidence and competence in the workplace.

Engaging and practical workshop designed for managers involved in facilitating groups, whether as part of a formal meeting, a training course or general facilitation of individuals within the workplace.

This workshop will equip delegates with the knowledge and skills to enable them to identify effective facilitation, where intervention is required and what tools to use and when to use them.

Facilitation skills two-day workshop will help delegates facilitate effectively. It focuses on helping the facilitator understand their role and the practical elements of performing the role as well as helping control emotions, identify group dynamics, characteristics of individuals within the group and dealing with difficult situations that may arise.

Modern work environment places many demands on the manager, not least the need to treat 'difficult' employees with the same care and respect afforded to those who are less demanding.

Recognising and understanding the cause or causes of this behaviour, and the manager's self-awareness of their own behaviour and its impact, are vital in the fight to create a working environment where everyone is treated equally and are afforded the same opportunities.

Although this one-day workshop has been designed with managers in mind, the content is suitable for anyone that might have to deal with 'difficult' behaviours or be placed in situations where they have to influence and adapt to the people.

In today’s volatile and challenging business environment we need to ensure that the people who work for us or with us are motivated and willing to give 100% commitment to achieve our organisational goals. This will only happen if a good positive working relationship exists.

During this one-day workshop delegates will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that may exist. Delegates will learn how assertiveness impacts on relationships and discover why trust is a crucial element and a foundation to any meaningful relationship.

Managing change is an essential skill for every effective leader when working in a rapidly changing business environment. Change has always been an aspect of life and work. The success of a change initiative depends on how well it is planned, communicated, and implemented.

Above all understanding how employees respond to and cope with the changes is key successful change management.

This two-day workshop will introduce delegates to practical tools and techniques that will enable understanding of people during the change process. Clear methodologies and processes will be provided assisting delegates in influencing change for the organisation and employees.

Having an effective team is crucial within any organisation. Effective team leadership relies upon mastering a wide assortment of skill ranging from implementing policies and organising procedures to motivating staff to achieve high standards.

The aim of team leadership is to assist members of the team to achieve their personal best.

This one-day workshop addresses the skills required to lead an effective team and how to get the best out of people by understanding your role as a leader, both personally and from the point of view of the team. This workshop is suitable for anyone who leads a team, is in a leadership role or embarking on a position of leadership.